2009: A Review and Millennial hopes for the future

If it were possible to sum up 2009 in one word, what would it be? My suggestion: ‘Change.’

The past twelfth months have been a time of significant change across many areas of our lives. The year was rung in by a resounding speech from the newly elected US President. Obama’s ‘Change we can believe in’ slogan marked what many hoped would be a new era of progress. As the year draws to a close, it would seem like a good time to reflect on the changes that have, for whatever reason, affected the life of a millennial.

Proliferation of Twitter
2009 has been a great year for the micro blogging service. Recent research from eMarketer shows the number of ‘active’ twitter users at 18 million as the year comes to an end, up from 6 million last Christmas, and that is just the users who regularly update across multiple platforms. So what is behind this success? The truth is it’s hard to say. The ability for people to access the news they want, when they want? The increase in celebs using the site? For me, it’s the new found ability for self-broadcast that has helped the meteoric rise of social networking. The unrestricted ability for an individual to share what they feel people will want to know has created the most profound change in media of our generation: giving each of us our own broadcasting network. For our organisations, the tricky yet powerful ability to open up the marketing message to any employee who uses the service has already brought great success for many. In a year dogged by recession, companies have looked increasingly toward easier, cheaper and more efficient ways to reach their customers.

So what next for Twitter in 2010? The site is not without its challenges, with a reported 60% of new users leaving within the first month, and a less than certain business model, it will be interesting to see its progress. The change in the way we communicate and consume our media, brought about by such sites, will surely last much longer than this year’s mince pies.

Debate over Web 2.0 use
Even with the success of sites like Twitter in 2009, the role social media is to play within the enterprise remains unclear. Many see common sites as time wasting fads that will pass as quickly as they arrived. By recording the time their employees spend on Facebook, with a very real throwback to twentieth century Taylorism, some organisations have taken a very defensive approach to these new tools. Yet 2009 has seen a huge cultural shift for many companies, with many examples of employees being given the trust and responsibility of communicating with stakeholders using to powerful collaborative tools of Web 2.0.

2010 will, I predict, be a tipping point for the use of these technologies within organisations. Managers will be faced with a choice to tighten their firewalls or give the people they employ the responsibility to innovate and collaborate using techniques that are entirely new to traditional industries.

Digital Britain
With the release of the most comprehensive review of government policy on the internet and computing for a decade, 2009 has been a year of great debate as to how we should be approaching technology as a society. Many would welcome the announcement of a taskforce to tackle the issues of digital exclusion. Plans to deliver broadband speeds of 2Mbps to all homes in the UK by 2012 are also welcome, but are some way behind the likes of South Korea, Sweden and Finland; the latter of which this year made fast broadband a legal right. First Secretary of State Lord Mandleson’s recommendations in the Digital Economy Bill to remove internet access to serial illegal downloaders was met with great anger by industry and bloggers alike. A joint response from the online giants urged restraint from the government over the issues of copyright, suggesting that banning users from the internet risked “stifling innovation and damaging the government’s vision for a digital Britain.” It does seem somewhat contradictory to encourage universal broadband access on the one hand, recognising the dangers of digital exclusion, whilst threatening cutting people off on the other. It would seem that a choice is emerging between criminalising online file sharers, or encouraging the music industry to modernise their business models to compete in the digital age

There have been many issues which have pushed the Digital Britain debate down the agenda in 2009. National debt, Afghanistan or climate change, it would seem, will shape the key debates for the 2010 election. Yet for the millennial worker a frank an open debate is needed over a whole raft of digital issues; many would hope that 2010 brings with it exciting ideas that continue to challenge the way we work and play.

So as we ring in the new decade its worth reflecting on the innovations and issues that have shaped 2009. We will look forward to the new year with excitement and anticipation. Merry Christmas.